ADVOCACY OFFICERS X 6
Due to its continued expansion, the Patient Advocacy Service is
seeking to recruit ADVOCACY OFFICERS X 6 for Full Time positions. The
Patient Advocacy Service is a national service and we welcome
interested candidates from across all counties. The Patient Advocacy
Service is currently implementing a Blended Working Model trial
therefore some remote working will also be supported. The service
currently has offices in Galway, Dublin and Cork. As the service
expands other office hubs will be developed, e.g., Donegal.
The Patient Advocacy Service provides a free, independent, and
confidential service to support users of public acute hospitals and
nursing homes making or intending to make a formal complaint through
the relevant complaints process. We also support users in the
aftermath of a patient safety incident.
The contract for the Patient Advocacy Service was awarded to the
National Advocacy Service for People with Disabilities (NAS) following
a competitive tendering process.
SALARY: € *, * to
€ *, * (It is
anticipated that new entrants to the Patient Advocacy Service will be
appointed on the 1st point of the scale however, incremental credit,
should it be awarded, will be based on previous relevant experience as
set out in the application form.)
LOCATION: The service is supporting a Blended Working Model trial. We
currently have offices in Dublin, Cork and Galway. As the service
expands other office hubs will be developed, e.g., Donegal.
The successful candidates can elect to be based at one of our current
locations and will be required to attend that office base one to two
days per week in line with our organisational Blended Working Model
which is being trialled at present. THIS WILL BE SUBJECT TO REVIEW
BASED ON THE OPERATIONAL NEEDS OF THE ORGANISATION, THE ONGOING
EXPANSION OF THE SERVICE AND THE OUTCOME OF THE TRIAL PROJECT OF
BLENDED WORK. Where the successful candidate does not have an
appropriate space to work from home other local arrangements can/will
be explored.
The successful candidate will be required to attend the Patient
Advocacy Service National Office in Dublin on occasion and for two
days per week for an initial six-week period to support induction and
onboarding.
HOURS: The position is full time, * hours per
week and may involve working some unsocial hours.
REQUIREMENTS:
The position entails some travel; therefore, access to use of a car, a
current full driver’s licence, valid car insurance and a valid NCT
certificate are essential requirements for the post. You will be asked
to provide employer indemnity by way of a Letter of Indemnity from
your motor insurance company.
ADVOCACY OFFICERS WILL BE ASKED TO OBTAIN GARDA CLEARANCE BEFORE THEY
BEGIN WORK.
A national panel may be formed of qualified candidates from which
Advocacy Officer posts which arise within the next **Apply on the
website** months will be filled, should vacancies arise in this
period.
APPLICATION PROCEDURE
The completed application form should be emailed (as an attachment) to
* (stating ‘AO’ in the subject line)
A relevant application form can be accessed at the following link:
We need : English (Good)
Type: Permanent
Payment:
Category: Others
